Lupine / Services
Computers, setup & repair
The real cost of a computer isn't the computer itself. It's the half-day spent setting it up, the files that didn't transfer, and the license nobody can find the login for.
What's covered
What you get
- New machines set up, updated and ready before they reach the desk
- Files, email and settings moved from the old machine
- Honest advice on repair versus replace, with the numbers
- Slow machines diagnosed (sometimes it's a drive, sometimes it's software)
- Old equipment wiped properly before it leaves the building
- New-starter setup so someone's productive on day one
- Leaver checklist so accounts and access actually get closed
- Software, licences and logins documented in one place
When people call
What that looks like
You're hiring or replacing equipment
The setup process is the same whether it's one machine or six. Doing it consistently is what makes the next round easy.
Something's slow and nobody knows why
Worth a short diagnosis before spending on a replacement. Sometimes it's an aging hard drive; sometimes it's software that can simply be removed.
Someone's leaving
This is the step that most often gets missed: email forwarding, shared drive access, saved browser passwords, software licenses still in their name.
Not sure if it's worth a service call?
Call and describe what's going on. If it's something we can resolve over the phone in a few minutes, that's exactly what we'll do — at no charge.
Also
Other things we do
Managed IT & support
Someone who knows your setup and picks up when it breaks. Patching, backups, accounts and the day-to-day.
What this covers →Networks & Wi-Fi
Wi-Fi that reaches the whole building, wiring that makes sense, and a network that doesn't need rebooting.
What this covers →Security cameras & access
Camera systems that record what you need, that you can actually check from your phone.
What this covers →